I found this to be really annoying

[Britta]

I would highly recommend that if you are doing a manufacturing project or you have rewards that you have to send people, ask Kickstarter to show you what the process is going to look like. Ask to see the "survey tool" when you are filling out your rewards so you know what you are going to deal with at the end.

I was told that backers who selected multiple rewards were "not supported." Figuring out who to send what for these people was a pain in the @$$ even with a small team helping me out. Frankly, it made us look bad or disorganized when it more a feature of Kickstarter that I consider to be "clunky."